欢迎您访问深圳市帝盟网络科技有限公司旗下17TRACK 网站、应用程序、设备及其他相关软件（以下简称“我们”或“17TRACK”）。

本政策适用于我们提供的17TRACK产品所有的功能和服务，包括移动端APP、网站、小程序、Tracking API与Shopify应用。请您在使用我们提供的各项功能或服务前，务必仔细阅读并透彻理解本政策，在确认充分理解并同意后再开始使用

为保障您的相关权利，本隐私政策将向您说明17TRACK相关产品会如何收集、使用和存储您的个人信息及您享有何种权利，请您在使用17TRACK相关产品与服务之前，阅读、了解并同意本政策。

在使用17TRACK产品服务前，请您务必仔细阅读并透彻理解本隐私政策，在确认充分理解并同意后再开始使用。我们会不时地检查并更新我们的政策，请您定期光顾本页面，以确保对最新版本隐私政策的了解。

您使用或继续使用17TRACK相关产品与服务，都表示您同意我们按照本隐私政策收集、使用、储存和分享您的信息。

本隐私政策将帮助您了解以下内容：

一、 我们如何收集您的个人信息

二、 我们如何使用您的个人信息

三、 我们如何共享、披露您的个人信息

四、 我们如何存储您的个人信息

五、 我们如何保护您的个人信息

六、 您的权利

七、 我们如何处理未成年人的个人信息

八、 您的个人信息如何在全球范围转移

九、我们如何使用Cookie和同类技术

十、 本政策的变更

十一、联系我们

附件一、第三方SDK清单（仅限 Android APP）

一、我们如何收集您的个人信息

1.为了向您和企业用户提供服务、优化我们的服务以及保障帐号安全，17TRACK会按照如下方式收集您在注册、使用服务时主动提供、授权或因为使用服务而产生的信息：

• 当您注册账号或登录现有帐户：我们将合法收集您的电子邮箱地址、手机号码、登陆密码、账号昵称、公司名称；

• 当您使用运单查询功能时，我们将收集您的运单号与运单跟踪信息；

• 当您使用Shopify应用插件用于产品发货与追踪时我们将收集您的电子邮箱地址、店铺名称。收集您订单买家的电子邮箱地址、姓名、电话、地址、订单信息；

• 当您因购买17TRACK产品而需开具发票时我们将收集您的发票信息包括发票号，公司地址、税号；

• 为了提供网络服务，我们将在您使用17TRACK服务时收集您的网络信息包括IP地址、Cookie；

• 在Android设备上，当您同意隐私政策后，我们可能会收集您的Android ID、GAID、SIM卡、SD卡数据、SN等关联信息。上述信息是Google为Android设备分配的唯一标识符，用于识别设备而非个人身份。

我们收集上述信息的目的是为了优化服务体验，例如提供改善应用性能以及进行故障排查等。请注意，仅凭上述信息无法识别特定的自然人。

为遵守法律义务的必要性请注意，仅凭运单号与运单跟踪信息等信息无法识别特定的自然人。为了优化产品，我们可能会收集您的非个人信息。如果我们将此类非个人信息与其他非个人信息或个人信息相结合，以识别特定的自然人，则该非个人信息将被视为个人信息。

2.设备信息

当您使用17TRACK应用程序时，为了提供和改进服务、保障帐号安全以及进行数据分析，我们可能会收集您的设备信息，包括但不限于AndroidID、GAID、SIM卡、SD卡数据、SN、设备品牌、设备型号、系统平台、操作系统版本等。这些信息将帮助我们识别设备、排查问题以及防止欺诈行为。

3.关于AndroidID的特别说明：

我们收集AndroidID等相关信息的目的在于：

• 保障服务安全：通过AndroidID等相关信息，我们可以识别设备，防止恶意攻击和欺诈行为，保护您的个人信息和帐户安全。

• 优化服务体验：结合AndroidID等相关信息和其他设备信息，我们可以分析您的设备使用情况，优化服务性能。

• 数据分析与改进：我们可能会使用AndroidID等相关信息进行匿名化数据分析，以了解用户行为、改进产品和服务。

我们收集AndroidID等相关信息的方式是通过17TRACK应用程序在您使用服务时自动获取，无需您手动提供。收集的范围仅限于必要的设备信息，不会涉及您的个人隐私内容。

请您理解，我们向您提供的功能和服务是不断更新和发展的，如果某一功能或服务未在前述说明中且收集了您的信息，我们通过页面提示、交互流程、网站公告等方式另行向您说明信息收集的内容、范围和目的，以征得您的同意。

当您使用17TRACK应用程序时，会调用您的主要设备权限，汇总如下：

二、我们如何使用您的个人信息

我们在向您提供服务过程中收集的数据可能会以以下方式使用：

• 向您提供服务。我们会收取并存储有关您使用本网站的某些类型的信息。 我们收集这些信息的目的是为了让网站更好的运作、使我们能够提供服务、正确的评估网站的运行情况；

• 当您购买我们的服务时，我们会收集关于此交易的信息，例如购买服务详情及购买/退货日期。

• 我们将使用您的个人信息与您沟通。 您可能会收到我们通过您提交的电子邮件或者手机推送的通知，例如：当您的包裹状态发生改变或者我们有新服务上线、促销等。 您可以随时取消订阅。

• 帮助我们设计新服务，改善我们现有服务；

• 让您参与有关我们产品和服务的调查，开展与服务相关的市场活动，向您推送最新的市场活动信息及优惠方案；

• 协助国家司法、行政、安全机关等权利机构开展调查，并遵守适用法律法规及其他向有权机构承诺之义务。

三、我们如何共享、披露您的个人信息

我们不会以任何情形出售、出租、交易或以其他方式向任何人披露您的个人信息，以下特殊情况下除外：

• 服务提供商和供应商：为了管理、供应和改进17TRACK的服务以及出于市场营销目的，我们可能会向服务提供商和供应商披露包括交易信息在内的个人信息。 示例：物流公司、供应商和支付服务提供商，如PayPal、托管和维护供应商、数据存储和管理供应商、营销和促销供应商、发送电子邮件和SMS通知的供应商。用于帮助我们改进服务、产品。

• 用于提供物流保险服务：为了向您提供包括邮寄保险在内的增值服务，我们会在您选择物流保险服务时，将与Seel保险公司共享您的个人信息、订单详情以及物流数据。此举是为了确保我们能够提供您所请求的物流保险服务。

• 保护合法权利和其他法定目的：我们可能被要求披露信息，如被传唤、法院出庭或被执法机关人员要求进行调查，或者其它任何一切由法律要求我们披露这些信息。 我们还会在必要时披露个人信息，以保护我们的合法权利或执行我们的使用条款和其他协议。 17TRACK可能会根据搜查令，传票或其他合法有效的查询或命令或适用法律的其他要求提供您的个人信息。

• 合并和/或出售资产：我们通常不会在正常经营过程中向任何第三方公司出售、交易、出租您的个人信息。 但是，我们可能会收购、合并或被另一家公司收购，或者我们可能会处置部分或全部资产，在这种情况下，您的个人信息可能会被披露给另一家公司，但须遵守隐私政策有效。

• 非个人身份信息：我们可能与第三方（如广告合作伙伴）共享不能识别您个人或任何其它人的信息，例如您的运单号与物流跟踪信息、17TRACK网站特定页面的每日访客数量。

四、我们如何存储您的个人信息

您的17TRACK账号个人信息将被传输并存储在中国广州的腾讯云服务器并同步存储于美国腾讯云服务器中，其他个人信息将被传输并存储美国腾讯云服务器中。除非法律要求或允许更长的保留期，否则我们将在实现本隐私政策所述目的所需的最短时间内保留从您处收集的或关于您的信息。当信息不再需要用于这些目的时，我们会将其删除或以不识别您身份的形式保存。在确定此保留期时，我们会考虑各种标准，包括您请求或提供的服务类型、我们与您关系的性质、如果我们删除您的某些信息，对我们向您提供的服务的影响，以及法律要求的保留期。请注意，当您申请注销您的17TRACK账户成功后，我们将尽快完成对您账户注销的审查。申请获得批准后，我们将完全删除的您的个人数据。如果我们停止经营产品或服务，我们将以逐一交付或公告的形式通知您，并在停止经营产品和服务后删除您的个人数据。

五、我们如何保护您的个人信息

我们采取的安全措施我们使用了行业标准的安全措施来保护您提供的个人数据免受未经授权的访问、公开披露、使用、修改、损坏或数据丢失。我们将采取以下合理可行的措施来保护您的个人数据：

• 我们使用加密技术来确保数据的机密性；

• 我们使用可信的保护机制来防止对数据的恶意攻击；

• 我们部署了访问控制机制，以确保只有授权人员才能访问个人数据，我们举办了安全和隐私培训课程，以提高员工对保护个人数据重要性的认识；

• 我们将使用安全加密技术在传输过程中保护您的个人数据。采取一切适当的组织、管理和技术措施，保护您在我们内部组织中提供的个人数据的安全。

如果我们的物理、技术或管理保障措施被违反，导致未经授权访问、公开披露、更改或破坏数据，从而损害您的合法权利，我们将承担责任。在个人数据安全事件不幸发生后，我们将及时告知您法律法规的要求：安全事件的基本情况和可能产生的影响，我们已经或将要采取的处置措施，以及您可以独立预防和降低风险的建议，为您采取的补救措施等。我们将通过电子邮件、信函、电话、推送通知等方式及时通知您与事件相关的情况。

虽然我们的业务旨在保护您的个人信息，但请理解，目前在任何地方都不存在100％的安全性，无论线上或线下。 17TRACK帐户需要用户名和密码才能登录。请保护好您的用户名和密码，绝不向第三方透露

六、您的权利

根据您当地的相关法律、法规和标准以及其他国家和地区的通行做法，我们保证您对您的个人数据行使以下权利。您有权要求我们:

1.访问您的个人信息

您有权访问您的个人信息，法律法规规定的例外情况除外。如果您想行使数据访问权，可以通过以下方式自行访问：

账户信息:如果您希望访问或编辑您的账户中的个人资料信息。

App端路径为：首页→点击左下角「我的账号」→点击左上角「我的账号」进入个人信息展示页面→浏览昵称、国家或地区、邮箱；

网页端路径为：个人主页→点击右上角头像→展开弹窗点击「我的账号」→浏览昵称、国家或地区、邮箱；

2.更正您的个人信息

当您发现我们处理的关于您的个人信息有错误时，您有权要求我们做出更正。您可以通过“1.访问您的个人信息”中罗列的方式提出更正申请。

如果您无法通过上述链接更正这些个人信息，您可按照本《隐私政策》中列明的联系方式与我们联系。我们将在5-7个工作日内回复您的更正请求。

3.删除您的个人信息

在以下情形中，您可以通过发送邮件向我们提出删除个人信息的请求：

• 如果我们处理个人信息的行为违反法律法规；

• 如果我们收集、使用您的个人信息，却未征得您的同意；

• 如果我们处理个人信息的行为违反了与您的约定；

• 如果您不再使用我们的产品或服务，或您注销了账号；

• 如果我们不再为您提供产品或服务。

若我们决定响应您的删除请求，我们还将同时通知从我们获得您的个人信息的实体，要求其及时删除，除非法律法规另有规定，或这些实体获得您的独立授权。

4.注销您的账户

您随时可注销此前注册的账户，您可以通过以下方式自行操作：

APP用户：主页→我的账号→注销账号；

其他服务用户：您可按照本隐私政策第十一章中列明的联系方式向我们发送账号注销申请邮件，我们将在验证您身份后的5-7个工作日内回复并进行相关操作。在注销账户之后，我们将停止为您提供产品或服务，并立即删除您的个人信息。

5. 获取您的个人信息副本

您有权利获得您的个人信息副本。如您需要获取我们收集的您的个人信息副本您可按照本隐私政策第十一章中列明的联系方式与我们联系，我们将在验证您身份后的5-7个工作日内回复并进行相关操作。我们会将个人信息副本通过邮件的形式提交给您。在符合相关法律规定且技术可行的前提下，我们将会根据您的要求向您提供您的个人信息副本。

6. 加州居民消费者权益

根据《加州消费者隐私法》（CCPA），加州居民有权了解、访问和删除他们的个人数据。加州居民也有权选择不让企业出售他们的个人数据，也有权不因行使加州隐私权而受到歧视。我们不会出于任何目的将您的个人数据出售给任何人，也不会在回应隐私权请求时进行歧视。

如果您是加州居民，请务必查看本隐私政策，了解有关您在加州隐私法下的权利以及如何根据这些权利向我们提交请求的重要信息。

7. 欧盟数据保护法

根据《欧盟通用数据保护条例》（GDPR），您作为数据主体，享有以下关于个人数据的权利：

了解权：您有权了解您的个人数据是如何被处理的，包括处理的目的、数据的类别、存储期限、以及数据接收者的身份等信息。

访问权：您有权访问您的个人数据，并可有权获取一份您个人数据的副本。

删除权（被遗忘权）：在特定情况下，您有权要求删除您的个人数据，特别是当数据不再需要用于处理目的，或者您已经撤回同意，或者数据处理违反了法律时。 不出售数据的权利：依据GDPR监管要求，您将有权对数据的合法、公正和透明进行处理，且您有权选择不出售您的个人数据，这是对您隐私权的一种保护。

无歧视权：您行使上述任何权利时，都不应因此受到歧视。

我们不会出于任何目的出售您的个人数据。

我们也不会因您行使隐私权（如访问、删除数据或拒绝数据被出售）而对您进行歧视。

8. 响应您的上述请求

对于以上请求，我们将在5-7个工作日内做出答复，联系方式请见第十一章节联系我们。

在以下情形中，我们将无法响应您的请求：

• 与个人信息控制者履行法律法规规定的义务相关的请求；

• 与国家安全、国防安全直接相关的请求；

• 与公共安全、公共卫生、重大公共利益直接相关的请求；

• 与犯罪侦查、起诉、审判和执行判决等直接相关的请求；

• 个人信息控制者有充分证据表明个人信息主体存在主观恶意或滥用权利的请求；

• 出于维护个人信息主体或其他个人的生命、财产等重大合法权益但又很难得到本人同意的请求；

• 响应个人信息主体的请求将导致个人信息主体或其他个人、组织的合法权益受到严重损害的请求；

• 涉及商业秘密的请求。

七、我们如何处理未成年人的个人信息

1. 我们期望父母或监护人指导未成年人使用我们的服务

若您是未满14周岁的未成年人，在使用我们的产品前，应在您的父母或其他监护人监护、指导下共同阅读并同意本政策。

2.我们重视保护未成年人个人信息

我们根据相关法律法规的规定保护未成年人的个人信息，对于经父母同意而收集未成年人个人信息的情况，我们只会在受到法律允许、父母或监护人明确同意或者保护未成年人所必要的情况下使用、共享或公开披露此信息。

3. 自查与接收反馈

如果我们发现自己在未事先获得可证实的父母同意的情况下收集了未成年人的个人信息，则会设法尽快删除相关数据。同时我们建立了严格的未成年人信息收集使用规则，以保护儿童和青少年个人信息安全。若您是未成年人的监护人，当您对您所监护的未成年人的个人信息有相关疑问时，请通过本政策公示的联系方式与我们联系。

八、您的个人信息如何在全球范围转移

我们在全球范围内对个人信息的处理与转移承诺遵守最高的隐私保护标准。当您使用我们的服务时，您的个人信息可能会被转移到位于中国广州和美国的腾讯云服务器上。此类国际转移将遵循严格的数据保护和隐私安全措施，确保与我们在您本地提供的隐私保护同等水平。

对于转移到位于中国广州和美国的腾讯云服务器上的个人信息，我们遵循中国与美国的相关隐私和数据保护法律，包括但不限于，确保有相应的安全措施存在，如加密和访问控制，以保障数据的安全与隐私。此外，我们还将监控相关的法律变动，确保我们的做法能够及时适应这些变化，维护用户的隐私权益。

针对欧盟用户的个人信息，我们将依照欧盟通用数据保护条例（GDPR）的要求进行数据转移。这意味着当个人信息离开欧盟及经济区域时，我们将通过采用欧盟委员会认可的标准合同条款或在接收国有足够的数据保护水平时进行转移。我们承诺会定期评估接收国的数据保护水平，并确保保护措施的有效执行。

如果您对于您的个人信息跨境转移有疑问或需要帮助，请与我们联系。

九、我们如何使用Cookie和同类技术

我们使用Cookie和其他类似技术，以提升您使用本服务的体验。当您使用本服务时，我们可能会使用相关技术向您的设备发送一个或多个Cookie或匿名标识符，以收集和存储您访问、使用本服务时的信息。我们承诺，不会将Cookie用于本隐私政策所述目的之外的任何其他用途。我们使用Cookie和同类技术主要为了实现以下功能或服务：

• 加速导航

• 追踪网站使用情况

• 辨别用户身份、访问权限及偏好

• 进行研究和诊断以改善我们的内容、产品和服务

您可以通过的浏览器设置拒绝或管理cookies或数据统计工具。但请注意，如果停用cookies或数据统计工具，您有可能无法享受最佳的服务体验，某些服务也可能无法正常使用。

必要的cookie

十、本政策的变更

为确保您始终了解我们如何收集、使用和披露您的信息，深圳市帝盟网络科技有限公司将保留在本网站上发布对本隐私政策任何更改或更新的权利，并鼓励您定期查看本隐私政策以获取最新信息。一旦我们更改本隐私政策，我们将通过更新本隐私政策顶部的“最后更新日期”来通知您。

十一、联系我们

如果您对本隐私政策有任何疑问或需要进一步的信息，请随时通过以下方式与我们联系：

联系人（数据保护官）：侯毅

地址：深圳市龙岗区坂田街道岗头社区天安云谷产业园二期（02-08地块）11栋3204

电话号码：+86-0755-86171718

邮箱：bis@17track.net

附件一、第三方SDK清单（仅限 Android APP）

为了能够更高效完成研发，为用户提供更多元化的服务，深圳市帝盟网络科技有限公司在17TRACK Android App 中使用了第三方提供的软件开发工具包。这种工具包通常称为 SDK（Software Development Kit）。

我们使用的 SDK 包括：

• QQ 登录 SDK（用于支持 QQ 授权登录及账号绑定，可能会收集用户设备标识信息）。

• 微信开放平台 SDK（用于支持 微信 授权登录及账号绑定，可能会收集用户设备标识信息）。

• 支付宝 SDK（用于支持 支付宝 授权登录及账号绑定，可能会收集用户设备标识信息）。

• Facebook SDK（用于支持 Facebook 授权登录及账号绑定，可能会收集用户设备标识信息）。

• VK SDK（用于支持 VK 授权登录及账号绑定，可能会收集用户设备标识信息）。

• Firebase SDK（用于支持 推送，分析以及统计应用错误，可能会收集用户设备标识信息）。

• AdMob SDK（用于在移动应用中显示广告，来自谷歌广告网络，根据地理位置限制在指定地区展示，可能会收集用户设备标识信息）。

附录二：开发者信息

为确保透明度，我们特此补充完整的开发者信息：

开发者：深圳市帝盟网络科技有限公司

电话号码：+86-0755-86171718

邮箱：bis@17track.net

Welcome to visit 17TRACK website, application,devices,and other related software under DEMON NETWORK TECH CO., LTD. (hereinafter referred to as "we" or "17TRACK")

This policy applies to all features and services of the 17TRACK products we provide, including mobile apps, websites, mini-programs, Tracking API, and the Shopify application. Before using any of the features or services we offer, please read and thoroughly understand this policy. Please start using them only after confirming your full understanding and agreement.

To safeguard your rights, this privacy policy will explain how 17TRACK-related products collect, use, and store your personal information, as well as the rights you have. Before using 17TRACK-related products and services, please read, understand, and agree to this policy.

Before using 17TRACK product services, please carefully read and thoroughly understand this privacy policy. Begin using them only after confirming your full understanding and agreement. We will periodically check and update our policies, so please visit this page regularly to ensure you are aware of the latest version of the privacy policy.

Any use or continued use of 17TRACK related products and services indicates your consent to the collection, use, storage and sharing of your information in accordance with this Privacy Policy.

This policy will help you understand the followings:

1.How we collect your personal data.

2.How we use your personal data.

3.How we share, disclose and transfer your personal data.

4.How we store your personal data.

5.How we protect your personal data.

6.Your rights.

7.How we process the personal data of children.

8.How we transfer your personal data globally.

9.How We Use Cookies and similar technologies

10. Changes to this policy

11.Contact us

Appendix One: List of Third-Party SDKs (Android App Only)

1.How we collect your personal data.

In order to provide services to the Users ("User", "you", "your"), to optimize our services, and to protect account security, 17TRACK will collects information that you voluntarily provide, authorize, or generate as a result of your use of the Services when you register, use the Services, in the following manner:

• When you register for an account or log in to an existing account: 17TRACK will legally collect your e-mail address, cell phone number, login password, account nickname, and company name;

• When you use the Waybill Tracking feature, 17TRACK collect your waybill number and waybill tracking information;

• When you use the SHOPIFY APP plugin for product shipping and tracking 17TRACK will collect your email address, store name. 17TRACK collect your order buyer's email address, name, phone number, address, and order information;

• When you are invoiced for your purchase of 17TRACK products 17TRACK will collect your invoice information including invoice number, company address, and tax ID number;

• In order to provide internet services, 17TRACK will collect your internet information including IP address, cookies when you use 17TRACK services;

• On Android devices, when you agree to the Privacy Policy, 17TRACK may collect your Android ID, GAID, SIM card, SD card data, SN and other associated information.

The above information is a unique identifier assigned by Google to an Android device and is used to identify the device and not the individual. 17TRACK collect the above information for the purpose of optimizing the service experience, such as providing personalized services, improving application performance, and troubleshooting. Please note that the above information alone cannot identify a specific natural person.

In order to comply with the necessity of legal obligations, please note that it is not possible to identify a specific natural person solely on the basis of information such as the waybill number and the tracking information of the waybill. In order to optimize our products, 17TRACK may collect non-personal information about you. If 17TRACK combine such non-personal information with other non-personal or personal information to identify a specific natural person, the non-personal information will be treated as personal information.

2.Device Information:

When you use the 17TRACK app, in order to provide and improve our services, safeguard account security, and perform data analysis, 17TRACK may collect information about your device, including but not limited to Android ID, GAID, SIM card, SD card data, SN, device brand, device model, system platform, and operating system version. This information will help us identify the device, troubleshoot problems, provide personalized services, and prevent fraud.

3.Special note on Android ID:

17TRACK collect Android ID and other related information for the purpose of:

• Securing the service: With Android ID and other related information, 17TRACK can identify the device, prevent malicious attacks and fraud, and protect your personal information and account security.

• Optimize service experience: Combined with Android ID and other related information and other device information, 17TRACK can analyze your device usage, optimize service performance, and provide a more personalized experience.

• Data Analysis and Improvement: 17TRACK may use Android ID and other related information for anonymous data analysis to understand user behavior and improve our products and services.

The way 17TRACK collect Android ID and other related information is through the 17TRACK application automatically when you use the Services, without you having to provide it manually. The scope of collection is limited to the necessary device information and does not involve your private content.

Please understand that the functions and services 17TRACK provide to you are constantly updated and developing. If a certain function or service is not described above and collects your information, 17TRACK will separately explain the content, scope and purpose of the collection of information to you by means of page prompts, interactive processes, website announcements, etc. to obtain your permission.

When you use the 17TRACK application, the app may request access to various permissions on your primary device. These permissions are summarized as follows:

2.How we use your personal data.

The data collected during the provision of our services may be used in the following ways:

• Providing Services to You: We collect and store certain types of information about your use of the website to enhance its operation, enable service provision, and accurately assess the website's performance.

• Transaction Information: When you purchase our services, we collect information about the transaction, such as service details, purchase/refund dates.

• Communication with You: We use your personal information to communicate with you. You may receive notifications through email or mobile push notifications, such as updates on your package status or announcements about new services or promotions. You can unsubscribe at any time.

• Service Improvement: Assisting in designing new services and improving existing ones.

• Surveys and Marketing Activities: Involving you in surveys related to our products and services, conducting service-related market activities, and providing you with the latest information and promotional offers.

• Assisting Authorities: Assisting national judicial, administrative, and security authorities in conducting investigations and complying with applicable laws and regulations, as well as fulfilling other commitments to authorized agencies.

3.How we share, disclose and transfer your personal data.

We will not sell, rent, trade, or otherwise disclose your personal information to anyone under any circumstances, except in the following special cases:

• Service Providers and Suppliers: For the management, supply, and improvement of 17TRACK services, as well as for marketing purposes, we may disclose personal information, including transaction information, to service providers and suppliers. Examples include logistics companies, suppliers, payment service providers such as PayPal, hosting and maintenance providers, data storage and management providers, marketing and promotional providers, and providers of email and SMS notifications. This is used to help us improve our services and products.

• For providing logistics insurance services: In order to offer you value-added services, including shipping insurance, we will share your personal information, order details, and logistics data with Seel Insurance Company when you choose the logistics insurance service. This is done to ensure that we can provide you with the requested logistics insurance service.

• Protection of Legal Rights and Other Legal Purposes: We may be required to disclose information, such as being subpoenaed, appearing in court, or being requested by law enforcement personnel for investigation, or for any other situation where the law requires us to disclose such information. We may also disclose personal information when necessary to protect our legal rights or to enforce our terms of use and other agreements. 17TRACK may provide your personal information in response to a search warrant, subpoena, or other valid legal query or command, or other requirements of applicable law.

• Mergers and/or Asset Sales: We generally do not sell, trade, or rent your personal information to any third-party companies in the normal course of business. However, we may be acquired, merged, or acquired by another company, or we may dispose of some or all of our assets. In such cases, your personal information may be disclosed to another company, but this will be subject to the privacy policy in effect.

• Non-Personal Identifiable Information: We may share information that cannot identify you personally or any other individual with third parties (such as advertising partners), such as your tracking number and logistics tracking information, and the daily number of visitors to specific pages on the 17TRACK website.

4.How we store your personal data.

Your personal information for your 17TRACK account will be transferred and stored on Tencent Cloud servers in Guangzhou, China, and also synchronized and stored on Tencent Cloud servers in the United States. Other personal information will be transferred and stored on Tencent Cloud servers in the United States. Unless the law requires or allows a longer retention period, we will retain the information collected from you or about you for the shortest time necessary to achieve the purposes described in this privacy policy. When the information is no longer needed for these purposes, we will either delete it or retain it in a form that does not identify you. In determining this retention period, we will consider various criteria, including the type of service requested or provided, the nature of our relationship with you, the impact on the services we provide to you if we delete certain information, and the legal requirements for retention. Please note that when you successfully apply to deactivate your 17TRACK account, we will promptly complete the review of your account deactivation. Upon approval, we will completely delete your personal data. If we cease to operate a product or service, we will notify you in a manner of individual delivery or announcement, and we will delete your personal data after discontinuing the product and service. **

5.How we protect your personal data.

We take industry-standard security measures to safeguard the personal data you provide from unauthorized access, disclosure, use, modification, damage, or loss. We will implement the following reasonable and feasible measures to protect your personal data:

• We use encryption technology to ensure the confidentiality of data.

• We employ trusted protective mechanisms to prevent malicious attacks on data.

• We have implemented access control mechanisms to ensure that only authorized personnel can access personal data. We conduct security and privacy training courses to enhance employee awareness of the importance of protecting personal data.

• We use secure encryption technology to protect your personal data during the transmission process. We take all appropriate organizational, managerial, and technical measures to ensure the security of the personal data you provide within our internal organization.

If our physical, technical, or managerial security measures are violated, resulting in unauthorized access, disclosure, alteration, or destruction of data, thereby causing harm to your legal rights, we will take responsibility. In the unfortunate event of a personal data security incident, we will promptly inform you in accordance with legal requirements. This notification will include the basic details of the security incident, potential impacts, measures we have taken or will take to address the situation, advice on how you can independently prevent and reduce risks, and any remedial measures taken on your behalf. We will inform you of the relevant details of the incident in a timely manner through methods such as email, letters, phone calls, push notifications, etc.

While our business is designed to protect your personal information, please understand that there is currently no 100% security anywhere, whether online or offline. A 17TRACK account requires a username and password for login. Please safeguard your username and password, and do not disclose them to third parties.

6.Your rights

In accordance with relevant local laws, regulations, standards, and prevailing practices in your countries and regions, we ensure that you have the following rights over your personal data. You have the right to request from us:

a)Access to Your Personal Information:

You have the right to access your personal information, except where exceptions are specified by laws and regulations. If you wish to exercise your right of data access, you can do so through the following methods:

Account Information: If you wish to access or edit your personal profile information in your account.

The path in the App: Home page → Click on the bottom-left corner "My Account" → Click on the top-left corner "My Account" to enter the personal information display page → Browse through nickname, country or region, email.

The path in the Web: Personal homepage → Click on the top-right corner profile picture → Expand the popup and click "My Account" → Browse through nickname, country or region, email.

b)Correct Your Personal Information:

When you discover errors in the personal information about you that we process, you have the right to request corrections. You can make correction requests through the methods listed in "1. Access to Your Personal Information."

If you are unable to correct your personal information through the provided link, you can contact us using the contact information specified in this Privacy Policy. We will respond to your correction request within 5-7 working days.

c)Delete Your Personal Information:

In the following circumstances, you can request the deletion of personal information by sending an email to us:

• If our processing of personal information violates laws and regulations.

• If we collect and use your personal information without obtaining your consent.

• If our processing of personal information violates our agreement with you.

• If you no longer use our products or services, or you have deactivated your account.

• If we no longer provide products or services to you.

If we decide to respond to your deletion request, we will also notify entities that have obtained your personal information from us to promptly delete it, unless otherwise provided by laws and regulations, or these entities have obtained your independent authorization.

d)Deactivate Your Account:

You may deactivate your previously registered account at any time. You can do so by following these steps:

For App Users: Homepage → My Account → Deactivate Account.

For Users of Other Services: You can send an email requesting account deactivation using the contact information provided in Chapter Eleven of this privacy policy. We will respond and process your request within 5-7 working days after verifying your identity. After deactivating your account, we will cease providing products or services to you and immediately delete your personal information.

e)Request a Copy of Your Personal Information:

You have the right to obtain a copy of your personal information. If you need to obtain a copy of the personal information we have collected about you, you can contact us using the contact information provided in Chapter Eleven of this privacy policy. We will respond and process your request within 5-7 working days after verifying your identity. We will provide a copy of your personal information via email. In compliance with relevant legal requirements and where technically feasible, we will provide you with a copy of your personal information as per your request.

f)California Resident Consumer Rights:

Under the California Consumer Privacy Act (CCPA), California residents have the right to know, access, and delete their personal data. California residents also have the right to opt out of the sale of their personal data and to not be discriminated against for exercising their privacy rights. We do not sell your personal data to anyone for any purpose, nor do we discriminate when responding to privacy rights requests.

If you are a California resident, please be sure to review this privacy policy for important information about your rights under California privacy law and how to submit requests based on those rights

g)EU Data Protection Laws:

Under the General Data Protection Regulation (GDPR), as a data subject, you have the following rights regarding your personal data:

• Right to Know: You have the right to know how your personal data is being processed, including the purposes of processing, the types of data, the retention period, and the identities of recipients of the data.

• Right to Access: You have the right to access your personal data and may request a copy of the personal data we hold about you.

• Right to Erasure (Right to be Forgotten): In certain circumstances, you have the right to request the deletion of your personal data, especially if the data is no longer necessary for the purposes for which it was processed, if you have withdrawn consent, or if the processing of the data is in violation of the law.

• Right to Opt Out of Data Sales: Under GDPR regulations, you have the right to ensure your data is processed lawfully, fairly, and transparently. You also have the right to choose not to have your personal data sold, which is a safeguard for your privacy.

• Right to Non-Discrimination: You should not face discrimination when exercising any of the above rights.

We do not sell your personal data for any purpose.

We will not discriminate against you for exercising your privacy rights, such as accessing, deleting data, or opting out of the sale of your data.

h)Response to Your Requests:

For the requests mentioned above, we will respond within 5-7 working days. Please refer to Chapter Eleven for our contact information.

In the following circumstances, we will be unable to respond to your requests:

• Requests related to the obligations of the personal information controller as required by laws and regulations.

• Requests directly related to national security and defense security.

• Requests directly related to public safety, public health, and major public interests.

• Requests directly related to criminal investigation, prosecution, trial, and enforcement of judgments.

• Requests where the personal information controller has sufficient evidence to show that the data subject has subjective malice or is abusing rights.

• Requests necessary for the protection of the life, property, and other significant legitimate rights and interests of the data subject or other individuals, but it is difficult to obtain the consent of the data subject.

• Requests where responding to the data subject's request would cause serious harm to the legitimate rights and interests of the data subject or other individuals or organizations.

• Requests involving trade secrets.

7.How we process the personal data of children

a)We Encourage Parental Guidance for Minors

We expect parents or guardians to guide minors under the age of 14 in using our services. If you are a minor under the age of 14, you should read and agree to this policy together with your parents or other guardians before using our products.

b)We Value the Protection of Minor's Personal Information

We protect the personal information of minors in accordance with relevant laws and regulations. In cases where we collect personal information of minors with parental consent, we will only use, share, or disclose this information when permitted by law, with explicit parental or guardian consent, or when necessary to protect the minor.

c)Self-Inspection and Feedback Reception

If we discover that we have collected personal information of minors without obtaining verifiable parental consent, we will make efforts to promptly delete the relevant data. Additionally, we have established strict rules for the collection and use of personal information of minors to ensure the security of children and adolescents' personal information. If you are the guardian of a minor and have concerns about the personal information of the minor you are supervising, please contact us through the contact information provided in this policy. **

8.How we transfer your personal data globally.

We globally commit to handling and transferring personal information in compliance with the highest privacy protection standards. When you use our services, your personal information may be transferred to Tencent Cloud servers located in Guangzhou, China, and the United States. Such international transfers will follow strict data protection and privacy security measures to ensure a level of privacy protection equivalent to what we provide locally.

For personal information transferred to Tencent Cloud servers in Guangzhou and the United States, we adhere to relevant privacy and data protection laws in China and the United States, including but not limited to ensuring the existence of appropriate security measures such as encryption and access controls to safeguard data security and privacy. Additionally, we monitor changes in relevant laws to ensure that our practices can adapt promptly to these changes, safeguarding user privacy rights.

For personal information of EU users, we will conduct data transfers in accordance with the requirements of the General Data Protection Regulation (GDPR). This means that when personal information leaves the European Union and the Economic Area, we will transfer it by adopting standard contractual clauses recognized by the European Commission or when the receiving country has an adequate level of data protection. We commit to regularly assess the data protection level in the receiving country and ensure the effective implementation of protective measures.

If you have questions or need assistance regarding the cross-border transfer of your personal information, please contact us.

9.How We Use Cookies and similar technologies

We use Cookies and similar technologies to enhance your experience with this service. When you use this service, we may use these technologies to send one or more Cookies or anonymous identifiers to your device, collecting and storing information about your visits and usage of the service. We commit not to use Cookies for any purposes other than those described in this privacy policy. We primarily use Cookies and similar technologies to achieve the following functions or services:

• Accelerate navigation

• Track website usage

• Identify user identity, access permissions, and preferences

• Conduct research and diagnostics to improve our content, products, and services

You can manage or reject cookies or data analytics tools through your browser settings. However, please note that disabling cookies or data analytics tools may impact your ability to enjoy the optimal service experience, and some services may not function properly.

Strictly Necessary Cookies

10. Changes to this policy

To ensure that you are always aware of how we collect, use and disclose your information, Dymax reserves the right to post any changes or updates to this Privacy Policy on this website and encourages you to periodically review this Privacy Policy for the most current information. Once we change this Privacy Policy, we will notify you by updating the "Last Updated Date" at the top of this Privacy Policy.

11.Contact us

If you have any questions about this Privacy Policy or require further information, please feel free to contact us at any time by one of the following methods

Contact person (Data Protection Officer): Hou Yi

Address: 3204 , Building 11 Tian An Cloud Park,NO.2018,Xuegang Road,Bantian

Phone number: +86-0755-86171718

Email：bis@17track.net

Appendix One: List of Third-Party SDKs (Android App Only)

To enhance our research and development efficiency and provide users with more diverse services, DEMON NETWORK TECH CO., LTD. uses third-party software development kits (SDK) in the 17TRACK Android app. These SDK are typically provided by third-party vendors to help improve app functionality and performance.

The SDKs we use include:

• QQ Login SDK (used to support QQ authorization login and account binding, which may collect user device identification information).

• WeChat Open Platform SDK (used to support WeChat authorization login and account binding, which may collect user device identification information).

• Alipay SDK (used to support Alipay authorization login and account binding, which may collect user device identification information).

• Facebook SDK (used to support Facebook authorization login and account binding, which may collect user device identification information).

• VK SDK (used to support VK authorization login and account binding, which may collect user device identification information).

• Firebase SDK (used to support push notifications, analysis, and statistics of application errors, which may collect user device identification information).

• AdMob SDK (used to display ads in the mobile app, sourced from the Google Ad Network, with location-based restrictions for specified regions, which may collect user device identification information).

Appendix II: Developer Information

In the interest of transparency, we hereby add the full developer information:

Developer : DEMON NETWORK TECH CO., LTD

Phone number: +86-0755-86171718

Email：bis@17track.net